Our Staff

Kathy O'Brian, HIS

Kathy O'Brian, HIS

Hearing Instrument Specialist

Kathy O’Brian is a licensed Hearing Instrument Specialist, with a Bachelor of Science degree in Speech. She is originally from Tucson, Arizona and moved to Lake Havasu City in 2023. Kathy attended The University of Texas at Austin and started working at SoundPoint Hearing in 2023. She began working in the hearing industry in 2014 and was drawn to the profession because she observed how patients’ lives improve when their hearing improves.

What Kathy loves most about saving hearing lives is how it positively impacts patients’ relationships and life experiences. She strives to maximize the improvement in hearing in her everyday work with patients.

Outside of the practice, Kathy loves to spend time with her family and friends.

Brie Carroll, PSC

Brie Carroll, PSC

Patient Services Coordinator

Brie Carroll is a Patient Services Coordinator. Brie is originally from Fort Bragg, North Carolina, and moved to Lake Havasu City, Arizona, in 2001. Brie attended Lake Havasu High School and started working at SoundPoint Hearing Centers in 2023. Brie began working in the hearing industry in 2023 and was drawn to the profession because of her desire to learn more about hearing technology and how it can be utilized to provide the best patient care possible. What Brie loves most about saving hearing lives is the opportunity to greatly improve a patient’s daily life through helping them to hear more efficiently. Brie strives to meet and form positive relationships with new and existing patients in her everyday work.

Outside of saving hearing lives, Brie loves hobbies such as reading, writing, and spending time with her two dogs; Vegas and Finley.

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Customer Reviews

I got my first hearing aids 13 months ago from Sound Point Hearing - LHC and was extremely pleased with the thoroughness of the initial exam. The instruments provided work wonders for my hearing ability. 72 hours ago I noticed they were not working well. I called after lunch today...

S. Lee Borgen, on Google

I have been wearing hearing aids for more than 20 years, and I thought that I was satisfied with my hearing. My last pair stopped functioning properly and I went to SoundPoint Hearing Center in Havasu. After testing me, Alex set me up with new aids that allow me to...

Frank Stanway, on Google

Having recently moved from WA to AZ, I was delighted with the results of my first appointment. My hearing aids had not been working for several months and I was eager to rejoin the world of the hearing. The folks at SoundPoint took great care of me and provided all...

Richard Osher, on Google

My 88 year old mother-in-law didn't want to get hearing aids because she thought they would be very uncomfortable. I took her to SoundPoint Hearing Center and she was tested and fitted for hearing aids and she loves them. The staff is excellent and very helpful. The hearing aids are...

Marcia Seitz, on Google

They treated my wife with care and concern. The audiologist went the extra mile to make sure my wife's needs with her hearing aids were met and adjusted to her liking. Very professional.

Ryan Cox, on Google

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These are extraordinary times, and the safety and health of our families, friends, colleagues and patients is of highest priority.  If you experience any difficulty hearing or are in need of service, please call our office.  We will be open with limited office hours and by appointment only.